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Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive. It is suitable ...for any business, big or small, and has many advanced security features.
Free Call Centre - Airport Media Pty Ltd / BookingBoards / DdriveAds Airportmedia is a dynamic company that comprehensively sets out to reach customers through advertising solutions in many environments. Our unique advertising sites that we provide are your advertising solutions. They range from booking boards, luggage trolleys, internet kiosks, through to television lounges. As well ...we have a large reach in shopping centre''s across Australia. Airport Media operate Airport trolleys at major airports throughout Australia and New Zealand, Booking Boards at International and Domestic Airports, Brochure Distribution at Airports and Bus Terminals and Kiddy Cruisers throughout major shopping centres across Australia and New Zealand. Each is a unique, highly visual media delivery system in its own right but by using a combination of the Airport Media Stable you will receive reach and frequency not available in other way within high foot traffic areas. email: firstname.lastname@example.org Ph: 1300 260 260 BookingBoards / DdriveAds / Airport Media Requires iOS?9.3 or later. Compatible with iPhone, iPad, and iPod touch.
Talian Darussalam 123 is a 24 by 7 national call centre for non-emergency services provided by the Brunei Government for the citizen. Using this application, you can snap the image of your complaint or queries, and send it directly to the contact centre, on-the-go. It also equips you to track the history and latest status of your complaint and queries. Citizen can register using E-Darussalam ...account to log in. Requires iOS?7.0 or later. Compatible with iPhone, iPad, and iPod touch.
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all relevant data. Tickets can be automatically forwarded to the responsible supporters, taking absence, stand ins, and ...time overruns into account (escalation management). Customer Tickets When you create a new ticket, the software automatically displays that customer?s history, at the same time providing a knowledge base that contains all customer information concerning hotline contracts, support issues and the hardware and software used. Multitasking support The system is multitasking compliant in every respect. Integral Absence Manager The Absence Manager controls the availability of all Call Centre staff. Uniform GUI for Administrators and Users rapidHELP administrators use the same GUI as the users. Internet Capability The Internet connection option allows your customers to directly verify the status of any logged call. It is also possible to raise tickets and search the knowledge database via the web interface. Automatic Timing The duration of all support actions can be timed automatically. Automatical display of new tickets The system automatically informs every supporter about new tickets, and provides a list of unhandled issues. Statistics Clearly arranged statistics tell you everything you need to know about your Call Centres performance. HTML-Functionality rapidHELP is based on HTML and XML and offers via many integrated hyperlinks fast access to different programme functions. Drag and Drop The administrator can set up the user interface according to the wishes and requirements of the Call Centre Manager and his staff. Security Each supporter and group can be equipped with different user rights. This guarantees a high standa
The leader in specialised fleet management solutions. What should you do when your vehicle breaks down? For your convenience, FleetSwipe provides you with the functionality to log a vehicle breakdown, automatically providing Fleet Africa''s call centre with your current location, ensuring that help is only a tap away. Once a breakdown has been logged, you will receive automatic updates ...on the status of your incident. Requires iOS?8.0 or later. Compatible with iPhone, iPad, and iPod touch.
Outbound call centre software for individuals and call centres located anywhere in the world that need to make telephone calls to Canadian residents and businesses. The software lets you search through an online telephone directory and call everyone on the search result using your computer and a voice modem or internet phone. You can also import your own lists in CSV format. The software recognizes ...Canadian local and long distance numbers and can be configured to dial either or both. It tracks the calls so you get full and very detailed reports of the times that you or your agents actually spent talking on the phone. This software makes it easy to make calls to Canadian residents and businesses from anywhere in the world using an unlimited number of agents and telephone lines.
CentreDesk Artizan is a FREEWARE multi-user call centre solution. One of the CentreDesk Help Desk group, that are affordable and easy to use. Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to artisans Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration Logs that ...are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to On Hold; Security ensures that only logs assigned to individual artisans can be viewed by them. Provides a flexible workflow. Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm: That the issue has been logged, and the details Log completion. Your SLA Contract labour charges are automated for quotations and invoices, so you don''t need to remember the different rates for each client and category. A fully functional Parts inventory To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents issues from falling between the cracks.
The exciting and innovative Sure Assist mobile app will enhance policy holders experience with Sure Assist. There are several exciting functions, packaged into a very smart little app to ensure client service excellence! Policy holders will be able to submit and store important information about themselves or their family on the app to access in an emergency situation. Additional cover can ...be requested via the app and policy holders can include photographs, capture relevant data about a household item for assessment and add their own descriptions for example. There is a built-in panic button to push in case of an emergency. The panic button will send an alert into the call centre to call back the client and arrange immediate assistance. Functionality is built-in to lodge a notification of incident to expedite a Home Content claim with step-by-step assistance on the app. Clients will also be prompted to take the required photo evidence at the scene and these photos will be date and time stamped so as to keep a proper audit trail and enable Sure Assist to expedite the processing of the claim. Policy holders will be able to access Sure Assist s suite of customised assistance and emergency services via the app with content that explains what they are covered for prior to calling the call centre. Recommendations can be made to friends about our products and services. Clients will receive the latest news and updates through Push Notifications. Requires iOS?6.0 or later. Compatible with iPhone, iPad, and iPod touch.
The exciting and innovative Benneton mobile app will enhance policy holders experience with Benneton Insurance Brokers. There are several exciting functions, packaged into a very smart little app to ensure client service excellence! 1. Policy holders will be able to submit and store important information about themselves or their family on the app to access in an emergency situation. ...2. Additional cover can be requested via the app and policy holders can include photographs, capture any relevant data about a vehicle for assessment and add their own descriptions for example. 3. There is a built-in panic button to push in case of a roadside emergency. The panic button will send an alert into the call centre to call back the policy holder and arrange immediate assistance. 4. Functionality is built-in to lodge a notification of incident to expedite a claim with step-by- step assistance on the app. Policy holders will also be prompted to take the required photo evidence at the scene and these photos will be date and time stamped so as to enable Benneton Insurance Brokers to expedite the processing of the claim. 5. Policy holders will be able to access Benneton s suite of customised assistance andemergency services via the app with content that explains what they are covered for prior to calling the call centre. 6. Recommendations can be made to friends about Benneton s products and services. 7. Policy holders will receive the latest news and updates through Push Notifications. 8. There is an area within the app where Policy holders can do a vehicle pre-inspection for second hand vehicles. They will be able to take photos of the front, side and back of the vehicle and capture the details of the vehicle e.g. make, model and derivative as well as driver s details. Requires iOS?6.0 or later. Compatible with iPhone, iPad, and iPod touch.
Meri Auto is 100% Indian company, which is first to introduce transportation models i.e. Cabs, Auto, Luxury cars on Just a miss call. Presently we are providing our services in 3 Historical and Most Visited Cities i.e. Jodhpur, Jaipur and Lucknow. Our drivers are fully trained and verified before assigned and Call a cab and Autos are equipped with GPRS and monitored by 24x7 running call centre. So, ...you can trusted on Meri Auto even you are a single lady, elder or a kid. Our Cabs/Autos are comfortable and air-conditioned cars, professionally trained and friendly drivers who are committed to make your travel safe and pleasant. You travel with Meri auto is husslefree as we provide Well maintained and cleaned vechicles . This is a 24x7 service and can be book by giving just a miss call on 72328 72328 in Jodhpur, Jaipur and Lucknow or by our App. After your miss call, our call centre executive talk to you about your pick-up/drop off destination. At the time of booking, you can ask about fare, waiting time and expected time to react etc. The Booking centre uses its GPRS screen to direct the nearest available taxies to the client and informs him of the time the taxi is expected to take to reach him. Our executivesare happy to positive reply on all your queries. Costs are calculated on a kilometer basis, from pick-up to drop-off. Safety of passengers is most important for Meri Auto. You can feel complete safe and secure because all Cabs and Autos are under trackking system by the controller in the call center office. All Cabs and Auto are equipped with GPRS and they are constantly monitored by a controller in our 24x7 running call centre. So, you can trust our drivers as they are fully trained and verified before assigned with Meri Auto even you are alone lady, elder or a kid. Why Meri Auto? - Choice of multiple cab categories - Affordable prices with NO Surcharge pricing - Well maintained cabs with professionally trained drivers - Choice of payment; via multiple in-app wallets or cash - Advance booking option with instant confirmation - Exciting offers & deals specially for you ? Safe rides & Transparent pricing, always... Features of the meri auto App ? Detailed fare comparison to identify the most economical ride ? Real-time cab information of cab services ? Ability to book the nearest cab ? In app cab booking ? One time download and setup ? Lightweight app saves your phone''s battery consumption & data usage How does it work 1. Easily set up your pick up location on the map. 2. Compare availability, rates, estimated time of arrival and car type. 3. Get connected to multiple taxi cab operators in real time. 4. Sort and filter by car type, taxi operators, estimated time of arrival and base fares. 5. Call offline taxi operators directly from the app Benefits to the Community 1. A Fleet of vehicles operating on a clean, green fuel thereby offering significant reduction in the pollution levels 2. Better-trained drivers - in order to improve the driving conditions on the roads. The Wings Driver ? Our drivers are reliable and trustworthy. ? Any driver who gets more than one challan or fine is dismissed. ? ''Every driver undergoes stringent training in Defensive Driving. Checks are made regarding any previous criminal records before he is awarded with the Driver''s badge. He is taught some English and taught how to be polite to a passenger. ? In conclusion, this new radio taxi service by Wings Travels addresses all the concerns of today''s discerning traveler! We offer Safety, good time keeping, courtesy, and are environment friendly too! ? We are sure that our new innovation in public transport will set a high benchmark in quality and thus benefit the society at large! See if meriauto is available in your city at http://meriauto.com Like us on Facebook at https://www.facebook.com/MERI.Cabs.Auto