EMAGINETIX HelpDesk is a web based helpdesk application designed to help your company manage customer support issues. Our online helpdesk application allows you to successfully control your customer service and support call tracking. EMAGINETIX HelpDesk is currently available for FREE for a year. com/helpdesk. .
HelpDesk OSP connects Outlook and SharePoint or Office Live and takes advantage of the best of the Microsoft products. com Business Solutions can be used for many kinds of issue tracking and user support.
FastRequest HelpDesk- Workorder, Web form and HelpDesk software.
You can use LBE Web Helpdesk on the Internet. an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation. without forcing you to change the way you work. Our customers tell us that one of the major reasons they chose LBE Web Helpdesk is they found it very easy to understand and learn how to use it. Easy to set up:- No need for an expensive on-site visit from us to install LBE Web Helpdesk. Scalable:- LBE Web Helpdesk can be used with the supplied Access database. you can build your own reports using many of the commonly available reporting tools. Integrates with our other Helpdesk Systems:-Both LBE Desktop Helpdesk and LBE Web Helpdesk can share the same database. .
FastRequest HelpDesk- Workorder. Web form and HelpDesk software. FastRequest HelpDesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox. FastRequest HelpDesk also allows you to define in a few clicks the tasks to be carried out. the periodic and deferred tasks. The many reports and statistics generated by FastRequest HelpDesk provide you a powerful tool for the management of your work and time. FastRequest HelpDesk allows you to create an unlimited number of services (maintenance of real estate. data-processing. ) and is useful for a variety of companies and public organizations. Easy to install and maintain. the FastRequest HelpDesk server is autonomous. The FastRequest HelpDesk software includes the following: FastRequest HelpDesk Client FastRequest HelpDesk Server CodeBase (Data Base Server) FastRequest HelpDesk Email Server (Email Server) FastRequest HelpDesk Web Application Server (Web Form) All the administrations tools and managements tools for databases. .
Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"). designed to deliver outstanding customer service to your clients. Jitbit HelpDesk tracks and handles your customers'' issues and saves your technicians'' time. .
Feature rich Internet enabled helpdesk and call center center software with full support for both MS Access and SQL databases .
HelpDesk lite is a powerful. easy-to-use collaboration tool based on Lotus Notes/Domino platform. With HelpDesk lite. you''ll be able to: * Submit service requests via simple forms; * Manage and monitor your requests; * Communicate with HelpDesk team quick; * Print reports on the state of your requests; * Utilize various features such as escalation. and more. HelpDesk lite is opensource software released under GNU General Public License. The are a number of advantages that opensource code offers over closed source: * Security: Access to source code makes it easier to detect security flaws in software * Customization: Open source applications may be customized by anyone with the requisite skill * Restriction: Open source applications can be used without any restrictions (users. servers count) HelpDesk lite requires Lotus Notes/Domino version 6 or higner. .
ActiveXperts HelpDesk System is an intuitive. full featured web enabled helpdesk system. It improves helpdesk processes. to provide a complete support solution. com in 2007 (see also http://www. com) and has been nominated as ''Best Buy 2008'' by www. com in 2008. .
HarePoint HelpDesk for SharePoint allows to build a helpdesk system in SharePoint 2010 environment. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. A deployed HarePoint HelpDesk provides a special helpdesk website template. which can be used to create the required number of support service''s sites. The product provides all necessary settings for creation of the desired processing cycle for the user requests: from selecting the required data types for the trouble tickets to configuring notifications and alerts for the helpdesk users and staff. Other key features of the product include: request processing logic is based on SharePoint declarative workflows; wide collaboration possibilities for helpdesk staff; processing of web. email or phone requests; deep integration with corporate email; fully customizable ticket forms; graphic reports and dashboard for helpdesk staff performance monitoring. The product licensing is very simple and efficient; it is based on the WFE server number and does not require any additional payments for the subscription. the number of helpdesk operators.
Test Microsoft''s Outlook as great helpdesk for customer queries directed at Fashion- + cloth-companies. The Plugin helps you with administration of the Fashion-text modules for the helpdesk. You''ll get a predefined organisational structure with the typical subjects that happen in customer queries Fashion- + cloth-companies. accompanied by starting points for boilerplates that can be expected in this Outlook helpdesk categories. The Fashion boilerplates support a multi-user configuration so that via a local network all the helpdesk clerks share the identical boilerplates and have the same DB. .
Test Oulook as Helpdesk for customer mails to Secretariat. You''ll receive a specified structure with the usual questions that occur in customer mails Secretariat. together with suggestions for boilerplates that often can be sorted into these helpdesk areas. All Secretary boilerplates allow a multiuser environment so that with a LAN all the helpdesk clerks share the identical helpdesk texts and share the identical boilerplates. .
Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use.
Bankoi Helpdesk Software is a fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests. with built in tracking and response logging it is an ideal solution for companies with one or more members of staff or for those who want to organise client support. .
iKode Helpdesk X is a free and easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent customer service. .
EMAGINETIX HelpDesk Software Advantages -Web based -Attach pictures/files -Skinnable -Customize -Reports -SMS. email and fax alerts EMAGINETIX HelpDesk allows images and documents to be attached to a call. providing a mechanism for a call log record to have any amount of vital information stored against it. Can be used from almost any computer via a web-browser meaning that no software needs to be installed on individual client machines. .
Easy to use helpdesk software. sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation. without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but. wasn''t anything like as good. Easy to set up:- You don''t need an expensive on-site visit from us to install LBE Helpdesk. Our customers tell us that one of the major reasons they chose LBE Helpdesk is they found it very easy to understand. Scalable:- LBE Helpdesk uses industry standard databases - Access. Microsoft Sql Server and Oracle. The same database can be shared by all our Helpdesk products. If you need more. you can build your own using any of the commonly available reporting tools. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook).
EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. 0 Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive. EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering.
Try Microsoft Outlook as great helpdesk for customer queries to Online and also Internet shops. One receives a preset folder structure with the typical subjects which occur in customer queries Online and also Internet shops. accompanied by tips for text modules that often can be put into these helpdesk areas. All Webshop text phrases allow a multiuser system so that with a LAN several helpdesk clerks share the identical text modules and share the same DB. .
An automated issue tracking and ticketing system for one person helpdesk. Personal Helpdesk provides you with all the necessary tools to log. analyze and assist in the resolution of helpdesk issues right in your Outlook. It can monitor any number of Outlook folders and mailboxes and automatically process incoming emails to support cases. With support for automated messaging and notifications using varied communication channels such as emails.