An automated issue tracking and ticketing system for one person helpdesk. Personal Helpdesk provides you with all the necessary tools to log. analyze and assist in the resolution of helpdesk issues right in your Outlook. It can monitor any number of Outlook folders and mailboxes and automatically process incoming emails to support cases. With support for automated messaging and notifications using varied communication channels such as emails. it offers you to cut the overhead of manual tasks significantly while making it easier to work flexibly. You can customize email templates. frame predefined answers and reply to emails with a click. .
Test Microsoft''s Outlook as great helpdesk for customer queries directed at Fashion- + cloth-companies. The Plugin helps you with administration of the Fashion-text modules for the helpdesk. You''ll get a predefined organisational structure with the typical subjects that happen in customer queries Fashion- + cloth-companies. accompanied by starting points for boilerplates that can be expected in this Outlook helpdesk categories. All templates for the boilerplates already have bilingual headlines + were assigned icons to find them easily. The Fashion boilerplates support a multi-user configuration so that via a local network all the helpdesk clerks share the identical boilerplates and have the same DB. .
Test Oulook as Helpdesk for customer mails to Secretariat. You''ll receive a specified structure with the usual questions that occur in customer mails Secretariat. together with suggestions for boilerplates that often can be sorted into these helpdesk areas. All templates for the boilerplates already have bilingual subjects / were tagged with icons to find them easily. All Secretary boilerplates allow a multiuser environment so that with a LAN all the helpdesk clerks share the identical helpdesk texts and share the identical boilerplates. .
FastRequest HelpDesk- Workorder. Web form and HelpDesk software. FastRequest HelpDesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox. Drop-down List). You can easily create custom forms with the form generator or you can use of included design templates in FastRequest and modify to your specific needs. Rapid and easy to use. FastRequest HelpDesk also allows you to define in a few clicks the tasks to be carried out. the periodic and deferred tasks. The many reports and statistics generated by FastRequest HelpDesk provide you a powerful tool for the management of your work and time. FastRequest HelpDesk allows you to create an unlimited number of services (maintenance of real estate. the FastRequest HelpDesk server is autonomous. The FastRequest HelpDesk software includes the following: FastRequest HelpDesk Client FastRequest HelpDesk Server CodeBase (Data Base Server) FastRequest HelpDesk Email Server (Email Server) FastRequest HelpDesk Web Application Server (Web Form) All the administrations tools and managements tools for databases. .
HarePoint HelpDesk for SharePoint allows to build a helpdesk system in SharePoint 2010 environment. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. A deployed HarePoint HelpDesk provides a special helpdesk website template. which can be used to create the required number of support service''s sites. The product provides all necessary settings for creation of the desired processing cycle for the user requests: from selecting the required data types for the trouble tickets to configuring notifications and alerts for the helpdesk users and staff. Other key features of the product include: request processing logic is based on SharePoint declarative workflows; wide collaboration possibilities for helpdesk staff; processing of web. email or phone requests; deep integration with corporate email; fully customizable ticket forms; graphic reports and dashboard for helpdesk staff performance monitoring. The product licensing is very simple and efficient; it is based on the WFE server number and does not require any additional payments for the subscription. the number of helpdesk operators.
An ITIL guided helpdesk with integrated asset tracking. analyze and assist in the resolution of helpdesk issues. Monitor mailboxes and public folders and automatically process incoming emails to support cases. assign technicians on the fly and enforce service level agreements (SLA). With support for automated messaging and notifications using varied communication channels such as emails. it offers your helpdesk to cut the overhead of manual tasks significantly while making it easier for team to work flexibly. Restrict access to administrative tools. customize email templates. frame predefined answers and reply to emails with a click. With the inbuilt statistics. enabling helpdesk managers to evaluate the performance of the helpdesk and in-turn ensures timely decision making for improved service. To sum up. SupportCalls improves the efficiency of your helpdesk to enable faster response time and higher productivity for your organization at lower operating costs. After all. the bottom line for your helpdesk team is for your end-users to receive better and timely service. .
Try Microsoft Outlook as great helpdesk for customer queries to Online and also Internet shops. One receives a preset folder structure with the typical subjects which occur in customer queries Online and also Internet shops. accompanied by tips for text modules that often can be put into these helpdesk areas. All Webshop text phrases allow a multiuser system so that with a LAN several helpdesk clerks share the identical text modules and share the same DB. .
Bankoi Helpdesk Software is a fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests.
EMAGINETIX HelpDesk is a web based helpdesk application designed to help your company manage customer support issues. Our online helpdesk application allows you to successfully control your customer service and support call tracking. EMAGINETIX HelpDesk is currently available for FREE for a year. com/helpdesk. .
You can use LBE Web Helpdesk on the Internet. an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation. without forcing you to change the way you work. Our customers tell us that one of the major reasons they chose LBE Web Helpdesk is they found it very easy to understand and learn how to use it. Easy to set up:- No need for an expensive on-site visit from us to install LBE Web Helpdesk. Scalable:- LBE Web Helpdesk can be used with the supplied Access database. Microsoft Sql Server or Oracle. Integrates with our other Helpdesk Systems:-Both LBE Desktop Helpdesk and LBE Web Helpdesk can share the same database. .